Delivery & Operations Assistant (Part-Time)
Location: Morley, Leeds (office-based, with national travel as required)
Hours: 25 hours per week (Monday–Friday)
Working Pattern: 9:00am–2:30pm or 9:30-3pm (with 30 minutes for lunch).
Salary: National Minimum / Living Wage (depending on age, with opportunity to grow)
Start Date: Flexible
About The Safety Superhero Academy
The Safety Superhero Academy is on a mission to make safety education engaging, interactive, and memorable for children across the UK.
We deliver workshops in schools and are developing a wider national education programme to embed safety, health, and wellbeing into everyday learning for early years settings and primary schools.
As a growing social enterprise, we work with schools and high-profile clients to deliver programmes that make a real difference. As a start-up, we value adaptability, creativity, and proactive thinking - there is real scope to contribute across the business and help shape our growth.
About the Role
This is a varied, hands-on role supporting the day-to-day running of the business.
You’ll help keep workshops, enquiries, and operations running smoothly, while gradually developing the skills to support - and eventually lead - sessions.
No two days will look the same. Some will be focused on admin and coordination, others on supporting delivery and being out in schools.
This role would suit someone who is proactive, organised, and confident communicating with schools, and who enjoys variety and wants to grow into a delivery-focused role over time.
What You’ll Be Doing
This role is a real mix of organisation, communication, and hands-on support. You’ll be key to us building relationships and helping to create a really positive experience from first enquiry through to delivery.
Day-to-day, that might look like:
Managing the inbox and replying to enquiries from schools and organisations
Sending out workshop information and helping schools get booked in
Keeping the diary organised and making sure sessions and meetings are scheduled smoothly
Following up on enquiries or conversations with potential clients, partners and schools
Preparing and organising everything needed for workshops - from books and worksheets to kit bags and materials
Supporting on delivery days, including setting up and packing down our equipment and workshop materials.
Shadowing sessions and gradually building confidence to deliver workshops
Supporting reporting and general administration tasks as required
Helping us keep things visible by organising basic social media content scheduling
Being a reliable, organised point of contact who helps keep everything moving
Occasionally attending and representing us at events across the UK
What We’re Looking For
Highly organised and naturally proactive
A confident and clear communicator (both written and verbal)
Someone who enjoys working with people and building relationships
Willing to learn and grow into workshop delivery
Self-motivated and happy to roll up your sleeves - we are a start-up, so it’s all hands on deck at times
Comfortable using systems such as CRMs and Microsoft Office
Someone who genuinely cares about making a difference in children’s lives
Desirable (but not essential)
Experience working with children (education, youth work, etc.)
Experience in admin, coordination, or customer-facing roles
Background in VCSE, education, or social value
Interest in safety, health, and wellbeing
Full clean UK driving licence
Enhanced DBS (this can be provided)
What We Offer
Holiday entitlement of 28 days per year inclusive of statutory bank holidays (pro rata based on contracted hours)
A role that balances office-based work with hands-on delivery
Opportunity to be part of a growing social enterprise working with high-profile clients and partners
Direct involvement in meaningful, real-world impact
Full training provided, plus funding for any additional training required
A supportive environment where your ideas and input are genuinely valued
Working Pattern (Important)
This role is contracted at 25 hours per week.
While typical days will be 5 hours, some days may occasionally be longer due to workshops and travel. These are balanced with shorter days across the week.
We understand that life doesn’t revolve around work, so we aim to communicate schedules clearly and in advance wherever possible.
How to Apply
If this sounds like your kind of role, we’d love to hear from you.
Please send a short cover letter and your CV via our application form below.
We’ll review all applications and contact shortlisted candidates for next steps. If you don’t hear from us within a couple of weeks, unfortunately your application hasn’t been successful on this occasion - but we really appreciate your time and interest in joining The Safety Superhero Academy.